Quality Assurance and Control in Apparel Production & Shipping


J. Independent Audits

When your products are ready to ship, our independent Audits will randomly check %30 of your products. These Audits are independent. This means even the general manager or the owner has no rights to interfere their process and judgments.

The procedure is as follows:

They will randomly check %30 of the boxes. (Dimensions, weight , on-box stickers and the inner pieces as if they are mentioned as same as on the box stickers.)

  • They will randomly choose %30 of the packed garments and open them to check their bags, folding type, quality, look, accessories to see as if they were manufactured as your standards and specifications.
  • Audits will measure %30 of your garment to see as if they were manufactured as your standards and specifications.
  • If the Audits will find more than %2 problems with the checked garments, they order to open and check all your products according to their critics. After the check, they will audit again.

K. Working Loss and Over Cuts

Each stage of production may result in some loss and substandard work that must be culled during quality control and Audit check. In anticipation of this, we will cut and sew a few extra pieces. You can expect your final production to be within 5%, plus or minus, of your expected count. In the event that we manufacture a slight overage, it is expected that the customer will accept it.

SHIPPING

A. Terms and Carriers

In case of air shipment takes about 3 to 6 days. (Depending where you located) All merchandise will be shipped directly from Turkey to the nearest airport. Air Freight fee is included in the price.

B. Customs Clearance and Delivery

Client will custom clears your products and delivers your products to your address at your cost.

Custom tax for textile products is usually between percent 2% to %18 of the total merchandise value. Delivering your products to your address will be between 300$ to 800$

C. Notice of Claims

Notice of Claims such as shortages or quality problems must be submitted within 5 days of receipt of the goods. Claims may not be submitted if the client has altered the goods. Examples of these alterations include dying, printing, embellishing, cutting and sewing. All claims must be submitted in writing.

D. Returns and Credit

After evaluating a claim, Client may authorize a return by issuing a Return Authorization (“RA”). Returns are not accepted without an authorization. We will not accept any merchandise claims if additional processing has altered the garments. Credit may be issued upon receipt of goods and inspection by the Clients’ quality control staff.

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